Contact us
Whether you need a question answered, support whilst on holiday or would like to chat with one of our local property experts about letting your property, our dedicated local teams and national customer support teams are here for you.
I'm currently on holiday
Specific local and emergency phone numbers for your holiday property can be found in your arrival documents (sent by email) and your online account:
Go to my accountIf you did not create an account when booking, you can create an account now.
If you need assistance outside of office hours whilst on holiday, please call 01665 721790.
I have a property to let
Information about our letting services, including contact details for local property teams, can be found on our property letting page:
Letting with us
Customer support
Our customer support teams can help find the perfect property for your holiday, manage existing bookings and provide answers to property, booking and general enquiries.
Call us
0191 249 9322
Available 9am-5pm Monday-Saturday.
Our teams will answer your call as soon as possible. During busy periods this may take 15-30 minutes.
Email us
info@coastalretreats.co.uk
For non-urgent enquiries.
We aim to respond to emails within 2 working days.
Press, media and marketing
To arrange a journalist visit or for information on specific properties within our portfolio or high resolution images please email originalcottagesuk@hkstrategies.com
Our local offices
Office Opening Hours:
Gosforth
Address:
5-10 Causey Street, Gosforth, Newcastle Upon Tyne, NE3 4DJ
Office phone:
01912 499322